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econsult

COVID-19 Vaccinations - Please do not phone the surgery.

Please read this information first! 

Many people are phoning the surgery to ask about when they will be able to have their COVID-19 vaccination.

 

The staff at the surgery will not be able to provide this information. Our phone lines are very busy and we would politely ask that you do not phone the surgery.

 

Linthorpe surgery is working with a group of 13 practices vaccinating patients from the North Ormesby branch surgery. To date, we have vaccinated over 21,000 patients across Middlesbrough (week commencing 8th March)

 

Our phone lines are very busy and please do not phone for general information or queries about the timing of your vaccination.

 

In line with Government guidance, Linthorpe surgery is inviting patients according to age and risk group. Please see the table below, which indicates our current progress.

 

In addition to our local vaccination site, the government is sending letters to patients also inviting them to book a vaccination at either:

(1) A Pharmacy site e.g. Acklam Road Pharmacy

(2) A Large Vaccination Site e.g. York, Darlington, Newcastle

 

These other sites (Pharmacies and Large Vaccination Sites) are run entirely independent of the GP-run sites. If you have received an invitation to book at one of these sites, you are free to do so. Alternatively, you may choose to wait until the surgery contacts you.

 

Please do not phone the surgery for general enquires. 

Frequently Asked Questions (FAQs)

1. I am over 50 years old and not had a first vaccination

If you are over 50 years of age you should have had an invitation from the practice of the national booking system. If you still have not had your first vaccination, then please inform the surgery by completing an e-consult form. Please try and avoid phoning the surgery, the reception staff will not immediately be able to deal with your query. The e-consult form will go to a member of our team and we will contact you to arrange your vaccination.

2. I have been advised to shield in the past and not had a first vaccination

If you have previously been advised to shield and told you are in an extremely clinically vulnerable group you should have had an invitation from the practice of the national booking system. If you still have not had your first vaccination, then please inform the surgery by completing an e-consult form. Please try and avoid phoning the surgery, the reception staff will not immediately be able to deal with your query. The e-consult form will go to a member of our team and we will contact you to arrange your vaccination.

3. I am under 50, have a long term condition and not had a first vaccination

If you are under 50 years of age and have a long term condition (from the list below), then you should have had an invitation from the practice of the national booking system. If you still have not had your first vaccination, then please inform the surgery by completing an e-consult form. Please try and avoid phoning the surgery, the reception staff will not immediately be able to deal with your query. The e-consult form will go to a member of our team and we will contact you to arrange your vaccination.

List of long term conditions comprising Cohort 6:

 

  • chronic respiratory disease, including chronic obstructive pulmonary disease (COPD), cystic fibrosis and severe asthma
  • chronic heart disease (and vascular disease)
  • chronic kidney disease
  • chronic liver disease
  • chronic neurological disease including epilepsy
  • Down’s syndrome
  • severe and profound learning disability
  • diabetes
  • solid organ, bone marrow and stem cell transplant recipients
  • people with specific cancers
  • immunosuppression due to disease or treatment
  • asplenia and splenic dysfunction
  • morbid obesity
  • severe mental illness

4. I have had my first vaccination and waiting for my second vaccination. When will I be invited?

If you have already received your first vaccination, then we will know this from your records. There is a dedicated team responsible for booking second appointments. We know when you are due your vaccination and will be touch with you to arrange this. Please be patient with us and avoid phoning the surgery but see the information below.

5. I had my first vaccination on or before JAN 17th

If you had your first vaccination (Pfizer or Astra Zeneca) on or before the date above, then you should have received an invitation for a second appointment. If you have not been contacted then please inform the surgery via an e-consult form where possible.

If you had your first vaccination after the date above, then please do not contact the surgery. We will be in touch with you in the next few weeks to arrange your appointment. Please be patient and we will be contacting you.

 

6. It is now more than 12 weeks since my first vaccination, is this a problem?

No. There is no evidence that going beyond 12 weeks between your first and second vaccination will affect the vaccination from working. The vaccine will still be effective. Please see questions above as to if you should either contact the surgery or wait for the surgery to contact you.

 

Other information: please do not attend the GP surgery without a confirmed appointment  

PHONE FIRST! 

  • All GP practices across the UK are operating a telephone triage system.

  • We're calling it 'Phone First'

  • The vast majority of appointments will be carried out over the telephone first of all.

  • You will still be able to arrange a 'routine appointment' - but this will take place by phone first of all.

   

   

OTHER IMPORTANT INFORMATION 

   

You will NOT BE ABLE TO COLLECT the following items from reception: 

1. Paper prescriptions 

  • ALL prescriptions will be sent electronically to a pharmacy of your choice.
  • If you have not nominated a pharmacy, then please see our PRESCRIPTION page for more information 
  • The quickest way to nominate a pharmacy is TO CONTACT THE PHARMACY directly and they will ensure your records are updated
  • Please do not not contact the surgery to nominate a pharmacy and contact the pharmacy directly instead

2. Medical Certificates (Med 3) / Fit-notes / 'Sick-notes'

  • Please see our Services page for more information 

3. Letters

  • ALL letters will be emailed or posted to you (if requested and a stamp-addressed enveloped provided) 

   

Dropping off samples, prescription requests or any other information 

  • We will be be providing a facility at the front door of each surgery to enable you to drop off forms, letters, or any other information you want to pass on to the surgery. Please label all correspondence clearly with your name, address and date of birth.

  • We will be providing a secure facility at the front door to allow you to drop off a sample that the GP has requested (e.g. urine sample).

 

Self-certification advice 

  • You will no longer be able to come and collect the Medical Certificate (Med 3 / Fit-note / 'Sick-note') from the surgery 
  • Please PHONE FIRST and speak to a care navigator or complete an on-line E-CONSULT FORM
  • ALL FIT-NOTES WILL BE EMAILED TO YOU 
  • If you do not have an email address, then alternatively you can provide a stamped addressed envelope and post this with your request IN THE SURGERY POSTBOX OUTSIDE. Please DO NOT ENTER THE BUILDING
  • For advice regarding self-certification due to self-isolation or COVID-19 infection, please see 
  • For more information please see:
  • https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-guidance-for-employees

 

(Site updated 08/04/2021)
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